Privacy Policy
At AUR Ticketing W.L.L. (“we,” “our,” or “us”), accessible from https://aurticketingwll.com, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you use our services, purchase tickets, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and payment details
- Any information you voluntarily provide through forms or communications
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring URLs
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process ticket purchases and transactions
- Provide customer support
- Send confirmations, updates, and service-related notifications
- Improve our website, services, and user experience
- Prevent fraud and ensure platform security
- Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic and usage
- Enhance site functionality
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Trusted service providers (payment processors, hosting providers, analytics tools)
- Legal or regulatory authorities when required by law
- Business partners solely for providing services you have requested
All third parties are required to protect your information and use it only for authorized purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion of your information
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
AUR Ticketing W.L.L.
Website: https://aurticketingwll.com/contact-us
Email: [info@aurticketingwll.com]
Commercial No: 193372 – 1